Shipping policy
Here's a shipping policy to match the tone and format of the return policy above. Same note applies — treat as a starting template, not legal advice, and confirm your actual carrier timelines/costs before publishing.
Shipping Policy
Order Processing Time
All orders are processed within 24–72 hours of purchase (excluding weekends and holidays). Once your order is processed, you'll receive a confirmation email with tracking information.
Estimated Delivery Time
Delivery typically takes 6–15 business days, depending on your location. Please note that processing time is separate from shipping time — total delivery time includes both.
Shipping Rates
We offer free standard shipping on all orders. No minimum purchase required.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way. If you don't receive a tracking email within 3 business days of ordering, please check your spam folder or contact our support team.
International Shipping
We currently ship to [list countries/regions you serve]. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.
Shipping Delays
While we do our best to meet estimated delivery windows, delays can occasionally happen due to carrier issues, weather, customs processing, or high order volume. We appreciate your patience and will do our best to keep you updated if a delay occurs.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately so we can attempt to correct it before it ships.
Lost or Stolen Packages
If tracking shows your package as delivered but you haven't received it, please contact your local carrier first, as this is often a delivery mix-up on their end. If the issue isn't resolved, reach out to our support team and we'll help investigate.
Questions
For any shipping-related questions, contact our support team and we'll be happy to help.